Compliance Program
BSMH has implemented a compliance program (“Program”) and BSMH Code of Conduct (“Code”) that applies to all associates, Board members, providers, and contractors across BSMH. BSMH is committed to the highest standards of integrity as we deliver care, and our Program is designed to address and mitigate risks associated with an integrated global healthcare delivery system.
An effective compliance program fosters a culture of integrity that starts with the Board and extends throughout the organization. The BSMH Program ensures the development and ongoing assessment of infrastructure to prevent, detect, and correct potential compliance concerns. BSMH is committed to creating a culture that supports integrity, ethics, and compliance in our day-to-day activities. The BSMH Program and the supporting infrastructure and activities are periodically reviewed and updated to provide assurances that the Program is effective and meets expectations of both internal and external stakeholders.
To view our Code of Conduct select the link below.
Bon Secours Mercy Health Code of Conduct booklet
The Jewish Hospital Code of Conduct booklet
Report Concerns and Questions to Compliance
BSMH Ethics Help Line (powered by a third-party vendor for confidentiality), 24 hours a day, 7 days a week, 365 days a year by using the Bon Secours Mercy Health Compliance and Privacy Concern Form Online. You may report anonymously.
Any HR‐related questions or concerns should be directed to HR Advice and Counsel at 1‐877‐692‐7780.
If you are a patient with a safety, care or quality concern please ask Nursing Leadership to connect you with a Patient Representative.
If you are an associate with patient care, safety or quality concerns please enter those in SafeCare.
Concerns about the Safety or Quality of care provided may be reported to The Joint Commission.
BSMH prohibits retaliation for good faith reporting of potential non-compliance or for reporter cooperation in investigations. To the extent possible, BSMH will take reasonable precautions to maintain confidentiality of those who report compliance concerns.
Donna Abbondandolo
Chief Compliance Officer
To reach the BSMH Chief Compliance Officer, Donna Abbondandolo, or a Compliance Professional please email emailCompliance@BSMHealth.org.
To reach the a Privacy Team Member, please email Privacy@BSMHealth.org.
Agents, Vendors, Contractors Notice
Vendors and contractors must be aware of, and agree to abide by, the following provisions of our Compliance Program as a continuing condition to do business with us.
Notice to Agents, Vendors and Contractors