Hospital Pre-Registration
Thank you for choosing Mercy Health for your healthcare needs.
Please take a moment to complete your pre-registration. We ask that you do this more than three days prior to your service. On the day of your procedure, please bring your insurance cards and photo ID with you for verification. If you have any questions, please contact our Customer Service Team. We are happy to help you in any way.
To pre-register, please click here.
Visiting Hours
Visiting hours are not restricted at Mercy Health - St. Charles Hospital. Please talk with your loved one's nurse to coordinate times appropriate for the patient, care team, and family.
Patient Information
Patient Information can be reached by calling 419-696-7411.
Parking
Free parking is available in the surface lots around the hospital.
Campus map
Food and Dining
Cafeteria Hours
Full Service Brunch - 1:30 a.m. to 3 a.m.
Closed - 3 a.m. to 6:30 a.m.
Full Service Breakfast Bar - 6:30 a.m. to 9:30 a.m.
Self Service - 9:30 a.m. to 11 a.m.
Full Service Lunch - 11 a.m. to 1:30 p.m
Self Service - 1:30 p.m. to 4:30 p.m.
Full Service Dinner - 4:30 p.m. to 7:00 p.m.
Closed - 7:00 p.m. to 1 a.m.
Pricing
Mercy Health is happy to provide information on anticipated charges for services most frequently provided at our hospital facilities. For more information, please learn more about estimating your cost.
Disclaimer: The information provided in the link is a comprehensive list of charges for each inpatient and outpatient service or item provided by a hospital, also known as a chargemaster. It is not a helpful tool for patients to comparison shop between hospitals or to estimate what health care services are going to cost them out of their own pocket. For more information about the cost of your care, please contact our patient financial services staff at 513-981-6445 or 877-956-3729 (phone menu option #2).
For more information, please visit our chargemaster FAQ page.